Terms of Service
Effective Date: 2/20/2025

Welcome to Healing Matters Counseling Center, LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided Healing Matters Counseling Center, LLC offers mental health resources, therapy sessions, and related services. Our services do not replace professional medical or psychiatric care. If you are experiencing a crisis, please contact emergency services, go to your nearest emergency room, or utilize a crisis hotline.

 

2. Eligibility You must be at least 18 years old to use our services. If you are under 18, you may only use our services with parental or guardian consent.

 

3. User Responsibilities

• Provide accurate and complete information when using our services.

• Do not use our services for unlawful purposes.

• Respect the privacy and confidentiality of others.

 

4. No Emergency Services Our services are not designed for crisis intervention or emergency support. If you are in danger or experiencing a crisis, call 911, go to your nearest emergency room, or contact a mental health crisis line.

 

5. Confidentiality & Privacy We are committed to protecting your privacy. Please keep in mind that communications via the internet are not always secure. Although it is unlikely, there is a possibility that information you share online can be intercepted and read by others besides the person to whom it is addressed. For your safety and protection, please be mindful of the information you disclose when using the contact page on this site. The information you share on the contact page of this website will not be shared with any third parties, nor will Healing Matters Counseling Center, LLC be liable for any breaches of privacy via information sharing over the internet. Please review our Privacy Policy here to understand more about how we handle your data.

 

6. Payment & Refunds Some services may require payment. Payments are non-refundable unless stated otherwise.

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7. Disclaimer of Warranties Our services are provided "as is" without warranties of any kind. We do not guarantee specific results from the use of our services.

 

8. Limitation of Liability We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

 

9. Termination We reserve the right to suspend or terminate your access to our services if you violate these Terms, without prior notice or liability.

 

10. Changes to Terms We may update these Terms from time to time. Your continued use of our services constitutes acceptance of the updated Terms.

 

11. Contact Information For questions about these Terms, contact us at info@healingmatterscc.com.